Contact us

The following contact numbers are for members and potential members. If you are a group customer, provider or agent, please select the appropriate tab on the left.

Customer Service BCN Advantage Customer Service

To change primary care physicians: 888-656-8276

All other questions:
800-662-6667
800-257-9980 (TTY)
248-799-6327 (Fax)


Monday through Friday
8 a.m. - 5:30 p.m.
(Eastern Standard Time)

After regular business hours, members can call Customer Service and leave a message about an existing referral or authorization of care. The call will be returned within two business days.

800-450-3680

800-430-3211 (TTY)


Seven days a week
8 a.m. - 8 p.m (Eastern Standard Time)

Write:
Blue Care Network
P.O. Box 5184
Southfield, MI 48086

Anti-Fraud Hot Line

800-482-3787

Medicare Fraud

888-650-8136

Family Health Centers

Creyts Road

517-322-4000 Adult Medicine/Pediatrics
517-322-8041 Internal Medicine
517-322-8049 Dental/Orthodontics
517-322-8018 Pharmacy

Lake Lansing

517-336-5600 Family Practice
517-336-5601 Internal Medicine
517-336-5602 Pediatrics
517-336-5603 Pharmacy
517-664-4723 Patient Advocate

Human Resources

248-799-6979 (Fax)

Privacy Practices

313-225-9000 General Questions
800-552-8278 Privacy Complaint Line

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page modified 04/22/2008